Dealing with unpaid debts is an unfortunate yet common challenge faced by individuals, businesses, and organisations.

    While it’s essential to maintain healthy financial relationships, there may come a time when you need to collect a debt that is owed to you. In such cases, you have several options to pursue, each with its own advantages and drawbacks.


    What is the most effective method? In this article we explore the benefits and different options available to SME’s. using debt collection companies,  hiring a private investigator, or taking a do-it-yourself approach.

    When choosing Debt Collection companies to recover your debt make sure they have the following.

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Debt Collection Companies

Debt collection companies are specialised organisations that assist creditors in recovering debts from individuals or businesses. These companies offer a range of services designed to maximizse the chances of debt recovery.

When choosing a Debt Collection compony to recover your debt make sure they have the following:

  1. Expertise and Experience
    One of the primary advantages of hiring a debt collection company is their expertise in debt recovery. These firms typically have experienced professionals who understand the legal and ethical aspects of debt collection. They can navigate the complexities of debt collection laws and regulations, ensuring that the process remains compliant and respectful of the debtor’s rights.
  2. Time and Resource Efficiency
    Debt collection companies can significantly reduce the time and resources needed to recover a debt. They have the tools, resources, and databases to locate debtors and initiate contact swiftly. This efficiency is particularly valuable when dealing with larger debts or a high volume of outstanding accounts.
  3. Legal Compliance
    Debt collection companies are well-versed in the laws and regulations governing debt collection, such as The Fair Trading Act 1986 and the Credit Contract and Consumer Finance Act 2003. They understand the boundaries within which they must operate and strive to avoid any actions that could lead to legal repercussions. This reduces the risk of potential legal issues for the creditor.
  4. Negotiation Skills
    A professional debt collector has the experience to negotiate with debtors effectively. They can explore various repayment options, including settlements, instalment plans, or other arrangements that may be mutually acceptable. Their negotiation skills can often lead to more successful debt recovery.
  5. Reporting and Documentation
    Debt collection companies maintain comprehensive records and documentation of the debt recovery process. This documentation is useful for both the creditor and the debtor, as it provides a transparent account of the collection efforts, including communication and payment history.

Private Investigators

Hiring a private investigator is another option for debt collection, especially in cases where the debtor is hard to locate or when additional information is needed to assess the debtor’s financial situation. When looking for a Private Investigator to recover your debt make sure they are licensed by the Private Security Personnel Licencing Authority (PSPLA). You can check the register here.

Your PI should be able to:

  1. Locate Debtors
    One of the primary roles of a private investigator in debt collection is tracking down the debtor’s whereabouts. Investigators use various resources, including databases, surveillance, and interviews, to locate the individual or business responsible for the debt.
  2. Run Asset Searches
    Private investigators can also conduct asset searches to determine if the debtor has assets that can be used to satisfy the debt. This may include identifying real estate, vehicles, bank accounts, or other valuable possessions that can be used for debt recovery.
  3. Complete Background Checks
    Private investigators can provide a more comprehensive understanding of the debtor’s financial situation by conducting background checks. This can help creditors assess the debtor’s ability to repay the debt and develop an appropriate debt recovery strategy.
  4. Have the Legal Knowledge
    Private investigators often have a strong understanding of relevant laws and regulations, particularly those related to locating individuals or uncovering financial information. This knowledge can be invaluable when navigating the legal aspects of debt collection.
  5. Work Confidentiality
    Private investigators are skilled in maintaining confidentiality and discretion. This can be particularly useful when dealing with sensitive debt collection matters, ensuring that the debtor’s privacy is respected.

Do-It-Yourself Debt Collection

For creditors who prefer to maintain full control over the debt collection process, the do-it-yourself (DIY) approach is an option. This method involves managing all aspects of the debt recovery independently. Here are some factors to consider when taking this approach: 

  1. Cost-Effective
    One of the primary advantages of the DIY method is that it can be cost-effective. You won’t incur the fees associated with hiring a debt collection company or a private investigator. This approach is suitable for small debts or creditors with limited budgets.
  2. Control and Flexibility
    With the DIY method, you have full control over the collection process, allowing you to tailor your strategies to the specific circumstances of your debtors. You can choose how and when to contact debtors and negotiate repayment terms directly.
  3. Personalised Approach
    As the creditor, you may have a better understanding of the relationship with the debtor and their financial situation. This knowledge can be valuable in creating personalised debt recovery strategies that take into account the debtor’s circumstances.
  4. Legal Responsibilities
    While the DIY method provides control, it also carries the responsibility of understanding and adhering to debt collection laws and regulations. It’s crucial to stay informed about the legal boundaries and ethical considerations to avoid potential legal issues.
  5. Time and Effort
    DIY debt collection can be time-consuming and may require a significant amount of effort, particularly if you have multiple debtors or complex cases. It’s essential to manage your time and resources effectively to maximise debt recovery success.

Ultimately, the choice of debt collection method depends on the specific circumstances and preferences of the creditor. Whichever approach is chosen, it’s vital to balance the goal of debt recovery with ethical and legal considerations to maintain the integrity of the debt collection process.

What makes Recover My Debt unique?

The team at Recover my Debt is made up of licensed Private Investigators and professional Debt Collectors and Credit Controllers. You’ve sent the letters out, now trust us to go the extra mile. We complete site visits and actually talk to debtors face-to-face to increase your chance of recovering your debt.